Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right?
Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly this type of outage.)
There ought to be strict laws around long service outages, resulting in automatic multiple months of free service, etc. as a deterrent for allowing things to just collapse for hours at a time. This isn’t just Internet anymore; entire businesses can be affected for example.
Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly this type of outage.)
There ought to be strict laws around long service outages, resulting in automatic multiple months of free service, etc. as a deterrent for allowing things to just collapse for hours at a time. This isn’t just Internet anymore; entire businesses can be affected for example.