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Comment by ruytlm

Worth noting that in some jurisdictions (e.g. Australia), consumer protection law extends beyond manufacturer warranties by establishing consumer guarantees, e.g. a guarantee that products will be of acceptable quality, and that they will be reasonably fit for any disclosed or represented purpose.[0]

This often extends beyond the period of the express manufacturer warranty.

On a semi-related note, Apple has recently been fined AU$9m for "making false or misleading representations to customers with faulty iPhones and iPads about their rights under the Australian Consumer Law", by representing to customers "that they were no longer eligible for a remedy if their device had been repaired by a third party".[1]

[0]: https://www.accc.gov.au/consumers/consumer-rights-guarantees...

[1]: https://www.accc.gov.au/media-release/iphone-and-ipad-misrep...

parent ruytlm 8 years ago

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