Ask HN: What happens when companies break their SLA uptime?
Is there an easy way to monitor when a companies uptime drops below what is specified in their SLA and enforce the penalties? It also seems like something that should be published somewhere for new customers to see.
Slack has a stated uptime of 99.99% (4.5 minutes per month) in their SLA, but just today alone they are already approaching 30 minutes and it seems like this has been happening on a quarterly basis. Are they paying for this?
Slack has a stated uptime of 99.99% (4.5 minutes per month) in their SLA, but just today alone they are already approaching 30 minutes and it seems like this has been happening on a quarterly basis. Are they paying for this?