I own a restaurant. In the 90s, I actually managed it for six years when I lost a programming job, though I only planned to do so for a few months. The restaurant ran like "a well oiled machine" customers and staff would tell me.
Nowadays, I get irritated when I walk into it and find people don't know what they're doing and inconsistencies are everywhere. I found out our manager was the type that would show you how to do things but not let you do them yourself. Later, when a new person needed to do it themselves, she would complain about their incompetence if they didn't do it right.
My point has always been, until you do it yourself, you don't know how to do it. "Turn this switch on", I'd say. "This is how you stretch this, now you stretch the next 10."
I ran three restaurants back then and had no managers at all. Each employee was better at their job than my current manager is.
Nowadays, I get irritated when I walk into it and find people don't know what they're doing and inconsistencies are everywhere. I found out our manager was the type that would show you how to do things but not let you do them yourself. Later, when a new person needed to do it themselves, she would complain about their incompetence if they didn't do it right.
My point has always been, until you do it yourself, you don't know how to do it. "Turn this switch on", I'd say. "This is how you stretch this, now you stretch the next 10."
I ran three restaurants back then and had no managers at all. Each employee was better at their job than my current manager is.