I watched as a Lack of emoji support took down a critical production database for over 100 non-profit organizations in 2015 and made ripples across the charitable giving sector.
All because someone included a smiley emoji while making a donation to a local community foundation. Lessons were learned because of poor planning admittedly but if you don't take emoji support seriously it's probably because you haven't suffered through a critical outage from poorly supporting character encodings.
We aren't a chat company. We don't even write email clients. We process transsctions. And we lost millions because of a single emoji.
All because someone included a smiley emoji while making a donation to a local community foundation. Lessons were learned because of poor planning admittedly but if you don't take emoji support seriously it's probably because you haven't suffered through a critical outage from poorly supporting character encodings.
We aren't a chat company. We don't even write email clients. We process transsctions. And we lost millions because of a single emoji.