I have not come to understand the mindset behind what seems to be a new trend: Having multiple employees shout a greeting to every customer who walks in.
Does management really think this improves sales, service, or encourages repeat customers? Fake sincerity has to be exhausting for the staff (for the level repetition if no other reason), but I don’t expect most customers believe it’s genuine.
Edit: I notice this mostly in food and coffee shops. Others its a loss prevention approach in retail makes sense. But it seems uncommon to steal a sandwich made to order.
Does management really think this improves sales, service, or encourages repeat customers? Fake sincerity has to be exhausting for the staff (for the level repetition if no other reason), but I don’t expect most customers believe it’s genuine.
Edit: I notice this mostly in food and coffee shops. Others its a loss prevention approach in retail makes sense. But it seems uncommon to steal a sandwich made to order.