Summary of vague technical details (which may be all we hear about this):
> an Alexa engineer investigated ... they said 'our engineers went through your logs, and they saw exactly what you told us, they saw exactly what you said happened, and we're sorry.' He apologized like 15 times in a matter of 30 minutes and he said we really appreciate you bringing this to our attention, this is something we need to fix!"
> the engineer did not provide specifics about why it happened, or if it's a widespread issue.
> "He told us that the device just guessed what we were saying" The device did not audibly advise that it was preparing to send the recording, something it’s programmed to do.
> an Alexa engineer investigated ... they said 'our engineers went through your logs, and they saw exactly what you told us, they saw exactly what you said happened, and we're sorry.' He apologized like 15 times in a matter of 30 minutes and he said we really appreciate you bringing this to our attention, this is something we need to fix!"
> the engineer did not provide specifics about why it happened, or if it's a widespread issue.
> "He told us that the device just guessed what we were saying" The device did not audibly advise that it was preparing to send the recording, something it’s programmed to do.