Oh wow, so they don't follow the bureaucracy, so their concerns are shut down, until what? Until they follow the bureaucracy?
If I can take a stab at guessing what is happening, the Wikipedia admins probably feel like a super-active member is one of their own, and he/she is being attacked by "outsiders", so what they're doing is defending him with made-up reasons to fool themselves that what they're doing is just. A bit like US police, they're meant to be a part of the community and serve them, but after demonstrations against them because a few members did terrible things, they think they're under attack and their response is to protect their own and treat the public as the aggressive enemy.
If I can take a stab at guessing what is happening, the Wikipedia admins probably feel like a super-active member is one of their own, and he/she is being attacked by "outsiders", so what they're doing is defending him with made-up reasons to fool themselves that what they're doing is just. A bit like US police, they're meant to be a part of the community and serve them, but after demonstrations against them because a few members did terrible things, they think they're under attack and their response is to protect their own and treat the public as the aggressive enemy.