Comment by montasaurus

I don't think of it as a question of fortitude as much as opportunity cost. We're looking for operators that would be successful running other types of businesses instead. We want them to choose the ISP business over one that they might be more familiar with. No doubt they could come to understand a transit contract and all the other components, but it's frictions like those that reduce the number of people who decide being an ISP is the right business for them. If you can 1) find customers and 2) provide a great service experience, we want you selling internet! You can spend a lifetime getting good at those two things. We'd rather our operators do that, and we can handle the networking for them.