General FYI: most/all System76 hardware is actually rebranded models from Clevo, so the build quality issues people are discussing aren't that surprising. For example, the "Galago Pro" is actually a Clevo N130WU.
https://system76.com/laptops/galago
https://www.avadirect.com/Clevo-N130WU-13-3-QHD-Core-i7-Inte...
Some googling suggests the Serval WS is a Clevo P775DM3-G, and the Oryx Pro is a Clevo P650SE.
People upthread were wondering how they're doing all that with just 21 people or whatever, that's how. They slap a new label on Clevo hardware and dress it up with some nice photos. Most of those 21 people are probably web developers, marketing/photographers, and warehouse staff.
They might not even be doing their own firmware updates, they might just be getting Clevo to deliver specific features for them. Maybe they are doing some minor OS customization, or EFI tweaks to help Linux compatibility, but they can't be doing all that much work with 21 people to spread between development and normal sales/warehouse work.
https://system76.com/laptops/galago
https://www.avadirect.com/Clevo-N130WU-13-3-QHD-Core-i7-Inte...
Some googling suggests the Serval WS is a Clevo P775DM3-G, and the Oryx Pro is a Clevo P650SE.
People upthread were wondering how they're doing all that with just 21 people or whatever, that's how. They slap a new label on Clevo hardware and dress it up with some nice photos. Most of those 21 people are probably web developers, marketing/photographers, and warehouse staff.
They might not even be doing their own firmware updates, they might just be getting Clevo to deliver specific features for them. Maybe they are doing some minor OS customization, or EFI tweaks to help Linux compatibility, but they can't be doing all that much work with 21 people to spread between development and normal sales/warehouse work.