This is spot on. The illusion doesn't have to be prefect, just convincing. Huge convenience factor to automation of communications like calls and emails, but it does break the simple mental contract we currently have that "this email was written by Jonathan" and "I'm currently talking to Jonathan on the phone."
Not sure I'm looking forward to a continual game of "guess when it's a robot".
Not sure I'm looking forward to a continual game of "guess when it's a robot".