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Comment by biswajitsharma

Yes, a lot of people think SaaS = Deployed on Cloud.

But a significant part of sustainable deployment is the Service part, in Software as a Service

I understand, it is much harder for many SaaS companies to provide that 1:1 attention. Specially when the company would like to focus on the Product.

But there are ways to offsetting it, such as System Integrator, Localized Partners etc.

Large enterprise companies have been traditionally doing the same thing, Seibel for example grew like that. SAP, Oracle, is thriving on it.

But my question was also from the companies purchasing the service? What stops them from adopting SaaS in their environment?

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