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Ask HN: How to motivate employees?

I have an employee who is smart, experienced, but will often find excuses to avoid work. I added more details below. Does anyone have advice on how to proceed?

This employee works on our top client. They have on associate reporting to them. I frequently see the associate work longer hours and more consistently. I am not sure if all the work is trickling down to the associate. I am not into micro managing. I get the sense they do work as a team, based on broader conversations with both of them.

As a manager, I want to help my employees grow and take on new challenges. This employee consistently asks for a promotion due to tenure and working on a top account. However, compared to their peers, they are behind. I see room for growth on technical acumen, client skills, organizational leadership, and solution design. It is tricky, I also don't want to tell someone they need to "work harder." If their client is happy and the team is happy, should I not push? Am I imposing my own values onto someone else?

Apologies if I am not consistent. I have a hard time framing this issue in my head.

Thanks!

19 points fumar 8 years ago 14 comments

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