This reads like an investment bank's disclaimer that's 5 pages long in tiny print at the back when they sell you questionable risky investments.
It's designed to make it look like there is a full vetted and functioning process when at the end of the day, it's just a human mod who makes the call.
Like with banks and other customer care agents, the only times these actions can really be challenged or changed is if there is a furore that affects FB's image.
There is just so much trolling and bullying on fb that if they had a real appeal process, it'll quickly become a flood because if they take Hate speech seriously, then the slippery slope leads them to monitor other online problems that is caused by FB.
So no. I think this is just a nice sounding disclaimer for a process that'll only be used when the next storm hits fb but won't actually help clean up all the hate and evil on fb.
It's designed to make it look like there is a full vetted and functioning process when at the end of the day, it's just a human mod who makes the call.
Like with banks and other customer care agents, the only times these actions can really be challenged or changed is if there is a furore that affects FB's image.
There is just so much trolling and bullying on fb that if they had a real appeal process, it'll quickly become a flood because if they take Hate speech seriously, then the slippery slope leads them to monitor other online problems that is caused by FB.
So no. I think this is just a nice sounding disclaimer for a process that'll only be used when the next storm hits fb but won't actually help clean up all the hate and evil on fb.