1. (serious) What recourse do customers have when the company says your warranty is void because you broke the seal? Because the tech on the phone isn't going to have the power to do anything, he's reading from the binder. (Edit really asking: I'm sure someone here will already know the formal complaint process) /edit
2. (sarcastic) How long before the companies get the law changed de jurie instead of just de facto?
1. (serious) What recourse do customers have when the company says your warranty is void because you broke the seal? Because the tech on the phone isn't going to have the power to do anything, he's reading from the binder. (Edit really asking: I'm sure someone here will already know the formal complaint process) /edit
2. (sarcastic) How long before the companies get the law changed de jurie instead of just de facto?