These are 2 different business models. Centralized one with scale effects and decentralized one where participants take care of different aspects of car maintenance on their own and platform creates network effect. You can't apply the same rules to these systems as regulation mechanisms are different.
Funny bit: we trust Uber's driver rating MORE than the fact that official taxi drivers are "pro" and comply with regulations i.e. the value of this regulation is negligible. So enterprise car rentals need to ask following question: where in the process of making money we forgot about delivering value to customers.
Funny bit: we trust Uber's driver rating MORE than the fact that official taxi drivers are "pro" and comply with regulations i.e. the value of this regulation is negligible. So enterprise car rentals need to ask following question: where in the process of making money we forgot about delivering value to customers.