That's one thing I have noticed in general. I used to think that as a long time customer you are valued and get better deals. But this seems to have changed to the opposite. Long time customers are viewed as something a company doesn't have to compete for anymore and instead more money can be extracted from them. See cell phones, TV cable, car insurance and others. Almost like employment where now the only way to get a raise is often to change jobs and not to stay.
It's a weird development and I wonder what the long term effects of this attitude will be.
It's a weird development and I wonder what the long term effects of this attitude will be.