> 91% of customers want to hear from the companies they do business with. It’s unavoidable in the modern e-commerce marketing world.
The quote is referring to email marketing. This seems pretty misleading. I can believe that 91% of people want to hear from some companies. But I'd bet that most people are not interested in hearing from most of the companies they do business with.
There's a simple solution to this. It's called opt-in, and it's not uncommon (although I wish it were ubiquitous). If I check a box (that is by default unchecked) saying I want marketing and promotional emails, by all means send them my way. But I abhor being automatically signed up for emails just by nature of the fact that I made an online purchase.
The quote is referring to email marketing. This seems pretty misleading. I can believe that 91% of people want to hear from some companies. But I'd bet that most people are not interested in hearing from most of the companies they do business with.
There's a simple solution to this. It's called opt-in, and it's not uncommon (although I wish it were ubiquitous). If I check a box (that is by default unchecked) saying I want marketing and promotional emails, by all means send them my way. But I abhor being automatically signed up for emails just by nature of the fact that I made an online purchase.