Ultimately no one did anything about the experience I brought up in the OP until Uber. This isn't an endorsement of Uber, more of a statement of fact. That anyone can now avoid all the old PITA of moving around NYC is good.
I generally don't consider the long term sustainability of the companies I purchase goods from. I do try to apply a vague and probably non-uniform ethical filter to them.
That said, I'm a software developer and my very generous salary is the indirect (via the demand curve) result of the destruction of manifold entrenched business models at the hands of VC subsidies. If I spent all day hailing yellow cabs it wouldn't make a difference.
I generally don't consider the long term sustainability of the companies I purchase goods from. I do try to apply a vague and probably non-uniform ethical filter to them.
That said, I'm a software developer and my very generous salary is the indirect (via the demand curve) result of the destruction of manifold entrenched business models at the hands of VC subsidies. If I spent all day hailing yellow cabs it wouldn't make a difference.