> The employees tend to be very knowledgeable about what they are selling
That's often true of specialty stores, especially independent local ones. It's often not true of big chains and stores that don't have a narrow focus.
It's also often the case that they will steer you based on their knowledge of their sales incentive structure, which is often much better than their knowledge of product.
That's often true of specialty stores, especially independent local ones. It's often not true of big chains and stores that don't have a narrow focus.
It's also often the case that they will steer you based on their knowledge of their sales incentive structure, which is often much better than their knowledge of product.