Comment by yread

Great article! I have a question though: when you have a Call us tier, what do you actually talk about when they do? I guess you need to judge value they will get from your service, but how? And then what, charge them half of that? What if they don't know what they want or whether they want on premise or not? Should you travel to meet them? What if they want you to sign ndas or other stuff first? How much effort to spend on it if it's just a request for quote?