This whole recent update to Snapchat has been horrible in almost every way. Haven't heard a single good thing from the people I know who use it. My question is how does an update that is almost universally hated by the user base get through to production? Does Snapchat not have any user feedback in their design or is it simply "How can we make more money"?
Seems to me Snapchat forgot the most important thing about a products profitability: the customers.
Seems to me Snapchat forgot the most important thing about a products profitability: the customers.