Banks don't care about customers but care a lot about being compliant with plethora of regulations.
Non-compliance for a bank means the lights can a will be turn off by a governing bodies, of which are many.
Hence - offering a money transfer service within the bank infrastructure and services without consumer protection - is highly likely is a violation of some regulation. Or more than one even.
Supplement the complaint with a proof of "misleading marketing practices" - and this adds couple extra zero's to potential damages.
Someone just need to dig it deeper and then push the button where it hurts. Problem solved.
Regulators will be on consumer side.
Hence - offering a money transfer service within the bank infrastructure and services without consumer protection - is highly likely is a violation of some regulation. Or more than one even.
Supplement the complaint with a proof of "misleading marketing practices" - and this adds couple extra zero's to potential damages.
Someone just need to dig it deeper and then push the button where it hurts. Problem solved. Regulators will be on consumer side.