I am female, and have run my own B2B SaaS as well as currently managing chat (as part of marketing) for another B2B SaaS.
I have seen all sorts of comments like the ones mentioned in the article, and I hate to say it, but many of them came after we got profiled in places like Hacker News (and other tech websites, too, to be fair.)
One that had a referrer as a thread on Hacker News kept insisting I couldn't be a real person, and wanting me to do basic math like 2+3 "before he would talk to me." It was gross.
I put my own face as an avatar on my current client's chat without thinking twice. Less than 24 hours later, my first interaction on the chat was harassment. Their product is an enterprise B2B SaaS.
I have seen all sorts of comments like the ones mentioned in the article, and I hate to say it, but many of them came after we got profiled in places like Hacker News (and other tech websites, too, to be fair.)
One that had a referrer as a thread on Hacker News kept insisting I couldn't be a real person, and wanting me to do basic math like 2+3 "before he would talk to me." It was gross.
I put my own face as an avatar on my current client's chat without thinking twice. Less than 24 hours later, my first interaction on the chat was harassment. Their product is an enterprise B2B SaaS.