I have never had a good experience with instacart. I’ve ordered from them probably 10-15 times and every single time, without fail, they either forget an item or replace an item with another item that I don’t want. This makes the service unusable, because if I’m cooking dinner that night and want to order instacart, there’s a high likelyhood I’ll be missing something crucial for my recepie, meaning I’ll have to go to the store anyway.
Not to mention the shady fees. The last time I used instacart, there was a box checked called “service fee”, I clicked on it to see what it was and it said “this $10 charge is optional and helps us keep running instacart”. Meanwhile the tip for your driver box is not checked. I bet a large number of people assume the service fee is the tip, and leave tip blank. Blatant tip stealing.
Plus they mark up everything you buy, and obfuscate this so it’s impossible to really know how much extra instacart is skimming off the top.
Amazing prime now on the other hand has never messed up an order. They always deliver on time. The prices are actually cheaper in some cases than in store.
I can’t wait for instacart to go out of business.
Not to mention the shady fees. The last time I used instacart, there was a box checked called “service fee”, I clicked on it to see what it was and it said “this $10 charge is optional and helps us keep running instacart”. Meanwhile the tip for your driver box is not checked. I bet a large number of people assume the service fee is the tip, and leave tip blank. Blatant tip stealing.
Plus they mark up everything you buy, and obfuscate this so it’s impossible to really know how much extra instacart is skimming off the top.
Amazing prime now on the other hand has never messed up an order. They always deliver on time. The prices are actually cheaper in some cases than in store.
I can’t wait for instacart to go out of business.