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Comment by ryanianian

Many people in this and other recent threads talking about counterfeit items...please be aggressive about reporting these to customer service! It's only happened to me once, and customer service just refunded the ~$50 purchase without even asking me to send it back. A few days later I saw the seller was no longer on Amazon, so I suspect this is something Amazon is starting to take more seriously.

Amazon really needs to do a better job of clearly showing which products are sold by third-parties and how well-vetted those third-parties actually are. I've not seen anyone say that a "Sold by Amazon" product is counterfeit.

This said... I've come to rely less and less on Prime for actually meeting its 2-day promises. Most of the time I don't care when it shows up, but when I do care, I've lost all faith that Amazon will actually pull through so I end up just buying locally.

If volume is the issue, they really could incentivize the "no rush" shipping more than the hokey $5 credit things.

parent ryanianian 8 years ago

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