> Why? Well, the problem with Google is they have an incentive to do bad things to us, simply because we are not the real customer.
I am one of Google's real customers, I bought an expensive phone from them, but, to quote Josh Marshall:
> One thing I’ve observed with Google over the years is that it is institutionally so used to its ‘customers’ actually being its products that when it gets into businesses where it actually has customers it really has little sense of how to deal with them. (https://talkingpointsmemo.com/edblog/a-serf-on-googles-farm)
I am one of Google's real customers, I bought an expensive phone from them, but, to quote Josh Marshall:
> One thing I’ve observed with Google over the years is that it is institutionally so used to its ‘customers’ actually being its products that when it gets into businesses where it actually has customers it really has little sense of how to deal with them. (https://talkingpointsmemo.com/edblog/a-serf-on-googles-farm)