Thanks. Do you have time to expand on why this counts as a genuine apology to you (or not?).
Interesting to me that all it takes to count as an apology to some is the words 'we're sorry'.
I hope to find similar discussion(s) where an HN user practiced his hobby of rewriting corporate apologies. Also nice to have another example where initial response can be completely tone deaf with little consequence.
Interesting to me that all it takes to count as an apology to some is the words 'we're sorry'.
I hope to find similar discussion(s) where an HN user practiced his hobby of rewriting corporate apologies. Also nice to have another example where initial response can be completely tone deaf with little consequence.