Although is not anything like at the scale of YouTube/Twitter, the model they have for moderation (volunteers, supported directly by staff, BYO bots, as well as company-owned bots for grunt work like spam removal) works amazingly well. Much much better than any other site with the same volume of new content.
It does make me wonder why companies like Google, Facebook and Twitter, which have much much greater resource to throw at the problem, still struggle with content moderation. Just hire good people, give them the right tools, and engage the community.
Disclosure: I am a volunteer moderator on a Stack Exchange site.
It does make me wonder why companies like Google, Facebook and Twitter, which have much much greater resource to throw at the problem, still struggle with content moderation. Just hire good people, give them the right tools, and engage the community.
Disclosure: I am a volunteer moderator on a Stack Exchange site.