It's hard to believe that Patreon didn't ask for feedback on this model initially. I'm sure they did, but my guess is that they didn't expect the blowback from people that depended on $1-2 patrons to have such a large impact on their image.
IMO, before Twitter/Facebook, this apology would've never happened. They would've continued to press on with their fee structure and it would've been yesterday's news.
The real question is - is this still a good move for them? Or should they have dealt with the blowback either way?
IMO, before Twitter/Facebook, this apology would've never happened. They would've continued to press on with their fee structure and it would've been yesterday's news.
The real question is - is this still a good move for them? Or should they have dealt with the blowback either way?