Taking only 'requests' leads to a whole range of potential problems:
- Feature bloat with random one-off buttons and gizmos
- Product teams getting in the habit of ignoring requests if they know that most don't quite fit
- Really complex products (both for customers and internal teams to understand/troubleshoot)
- Unclear roadmaps
- Wasted time. For example, I had a request to build a notification-silencer for specific executives at a company. I recommended that the executive set up email filters instead
Taking only 'requests' leads to a whole range of potential problems: - Feature bloat with random one-off buttons and gizmos - Product teams getting in the habit of ignoring requests if they know that most don't quite fit - Really complex products (both for customers and internal teams to understand/troubleshoot) - Unclear roadmaps - Wasted time. For example, I had a request to build a notification-silencer for specific executives at a company. I recommended that the executive set up email filters instead