There is a segment of your users that still want the original 'on-prem' version that you started out with.
These nerds have money and understand you want a sustainable business model. Just charge these people an annual software maintenance fee and stop neglecting the standalone version. Yes it wont satisfy everyone, but it will stop all the negative PR that comes out whenever you do something that is artificially cloud only.
These nerds have money and understand you want a sustainable business model. Just charge these people an annual software maintenance fee and stop neglecting the standalone version. Yes it wont satisfy everyone, but it will stop all the negative PR that comes out whenever you do something that is artificially cloud only.