I'll give a very personal account. I was in the past harassed on Twitter. I received death threats and users were giving out my phone number and address to other Twitter users via DM.
I filed an official complaint, and Twitter's response was this is not harassment, we won't do anything. I am pretty sure because of my political views the Twitter support representative decided they didn't like me. The hypocrisy, bias, and subjective filtering is rampant in silicon valley. It also unfortunately is a thing here on HN as well. To this day I still get downvoted not for the content of my comments, but because solely people "recognize" me.
I filed an official complaint, and Twitter's response was this is not harassment, we won't do anything. I am pretty sure because of my political views the Twitter support representative decided they didn't like me. The hypocrisy, bias, and subjective filtering is rampant in silicon valley. It also unfortunately is a thing here on HN as well. To this day I still get downvoted not for the content of my comments, but because solely people "recognize" me.