I'm with you on this. Honestly at this point, if the information is only contained within a video, I skip it and move on[1]. (I usually leave video in the browser crippled, only turning it on when I actually want to watch something.)
[1] The trend of support docs for enterprise software going video is horrible, stupid, and a negative mark when I'm evaluating products. If someone has to spend hours of eyebleed rewinding some bullshit video over and over while writing actually usable documentation for incident response, of course that cost is part of the cost of the product in question.
[1] The trend of support docs for enterprise software going video is horrible, stupid, and a negative mark when I'm evaluating products. If someone has to spend hours of eyebleed rewinding some bullshit video over and over while writing actually usable documentation for incident response, of course that cost is part of the cost of the product in question.