If I order toilet paper via my Google Home, where does it come from? Wal Mart or Target? How long for shipping? If they send me dog food instead, how do I get in touch with customer service? Is it Google's customer service or Target's?
I don't see how this is a threat to Amazon. People don't shop there because they have voice -- they shop there because I can Prime myself anything in 2 days or less and if it's messed up I can talk to a human being and find out why. I'd hate to try and get the same kind of service via Google and Target.
I don't see how this is a threat to Amazon. People don't shop there because they have voice -- they shop there because I can Prime myself anything in 2 days or less and if it's messed up I can talk to a human being and find out why. I'd hate to try and get the same kind of service via Google and Target.