Comment by MrBingley

Coincidentally, I just got my new XPS 13 today. Took it out of the box, booted it up, and was greeted by ... coil whine. Friggin coil whine. I knew this had plagued previous models of the XPS 13, but I figured Dell would have gotten their act together by now. Nope. It sounds like a bowl of Rice Krispies. A high pitched squealing sound comes out of the laptop anytime you launch a program or do anything that even remotely uses the processor. I tried booting into a USB to reinstall windows to see if that would help, and it got worse. The whole laptop would start to buzz whenever I touched the trackpad, and I starting hearing the most wonderful chirps and squeaks coming from underneath keyboard. Wonderful. I paid $1600 for what I thought was a premium laptop. Based on the OP's experience with Dell tech support, I don't even want to mess with trying to have it fixed. Nope, this piece of crap is getting returned, and I'm getting a Thinkpad.