Comment by betamonk

jklein11,

The purchase of the laptop when bought new was over $2K. My wife is frugal and won't spend more money on another "new" or "refurb" computer.

Licensing is not an issue. It's the scarce time and how busy my wife is that I can't wipe and re-load.

But, reading everyone's comments the best way is to wipe. I will provide that option to my wife and proceed when I can to wipe and re-install.

Thank you for your response.