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Comment by hypersoar

From my experience with a 2013 Pixel I got from I/O, these machines come with a huge caveat: you can't get them repaired. At all. I cracked the glass over the screen on mine and called Google about getting it fixed, expecting them to tell me that it'd cost $X00 for an out-of-warranty repair. But they wouldn't take it at all. They suggested contacting 3rd-party repair shops, but some research into that nixed the idea pretty quick.

So if something goes wrong with machine 1 day after your warranty runs out, you're probably SoL. Apparently replacing the battery isn't too difficult, but, other than that, you don't have a lot of options. That's okay for a $300 laptop. But I don't think it's acceptable for a $1,200 one.

parent hypersoar 9 years ago

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