The fact that nobody was laid off does not mean that no jobs were lost. If efficiency increased, and nobody was laid off, what does that mean? More product/service was produced. That marginal additional product/service would have required more workers, had they not had this efficiency gain from automation, and I think it's only fair to consider those jobs to be 'lost'.
That being said, I think this is all wonderful, in spite of the misleading framing.
That being said, I think this is all wonderful, in spite of the misleading framing.