Youtube's response regarding one of these videos documenting abuses (emphasis mine):
> "we've determined that your video does violate our Community Guidelines and have upheld our original decision. We appreciate your understanding."
Can someone explain to me why corporations, when interacting with customers regarding complaints/appeals, seem to have "don't forget to add insult to injury" as one of their motto more often than not? Does that kind of patronizing tone sound polite to the ears of a PR drone?
> "we've determined that your video does violate our Community Guidelines and have upheld our original decision. We appreciate your understanding."
Can someone explain to me why corporations, when interacting with customers regarding complaints/appeals, seem to have "don't forget to add insult to injury" as one of their motto more often than not? Does that kind of patronizing tone sound polite to the ears of a PR drone?