> The manifesto claims empathy for colleagues and customers is not required, but clearly it is.
Can you help me understand how you reached that conclusion? Here is the relevant section of the original:
> De-emphasise empathy.
> I've heard several calls for increased empathy on diversity issues. While I strongly support trying to understand how and why people think the way they do, relying on affective empathy — feeling another's pain — causes us to focus on anecdotes, favour individuals similar to us, and harbour other irrational and dangerous biases. Being emotionally unengaged helps us better reason about the facts.
Can you help me understand how you reached that conclusion? Here is the relevant section of the original:
> De-emphasise empathy.
> I've heard several calls for increased empathy on diversity issues. While I strongly support trying to understand how and why people think the way they do, relying on affective empathy — feeling another's pain — causes us to focus on anecdotes, favour individuals similar to us, and harbour other irrational and dangerous biases. Being emotionally unengaged helps us better reason about the facts.