I am reminded of that company from the Hitchhiker's Guide to the Galaxy whose products were built so they could not possibly fail - and then it turned out they were impossible to repair when they did.
It's a shame companies do this, not just to phones. Laptops and small-form-factor desktops have the same problem.
A few years back, a coworker had a problem with a laptop, Lenovo R500, I think, that required replacing something inside the laptop (I forgot what part exactly). I found this maintenance manual, and it was exemplary, with lots of diagrams and drawings that made taking this machine apart and putting it back together a cakewalk even for somebody as clumsy as me (meaning, I successfully performed the "operation", with hardly a clue what I was doing guided solely by the excellent manual, and it ____ing worked!)
That is the standard, vendors should aspire to. And I think, Douglas Adams was on to something - if you design something with repairability (is that a word?) as a goal, I would not bet surprised if the result was also more reliable.
It's a shame companies do this, not just to phones. Laptops and small-form-factor desktops have the same problem.
A few years back, a coworker had a problem with a laptop, Lenovo R500, I think, that required replacing something inside the laptop (I forgot what part exactly). I found this maintenance manual, and it was exemplary, with lots of diagrams and drawings that made taking this machine apart and putting it back together a cakewalk even for somebody as clumsy as me (meaning, I successfully performed the "operation", with hardly a clue what I was doing guided solely by the excellent manual, and it ____ing worked!)
That is the standard, vendors should aspire to. And I think, Douglas Adams was on to something - if you design something with repairability (is that a word?) as a goal, I would not bet surprised if the result was also more reliable.