People keep saying these first 30 aren't "real customers." They paid full price for the car just like anyone else would. Employees got first dibs because Tesla put them at the front of the line as a way to thank them. Compare with the Model X launch, where they delivered a mere six cars, all to prominent executives or investors.
Service is definitely a big problem they need to solve. Appointments for non-urgent issues are several weeks out at my local service center. I'm hopeful that they'll solve it, but it's going to take a lot of work. Drowning because you're inundated with customers is sort of a good problem to have, but it's still a problem.
Service is definitely a big problem they need to solve. Appointments for non-urgent issues are several weeks out at my local service center. I'm hopeful that they'll solve it, but it's going to take a lot of work. Drowning because you're inundated with customers is sort of a good problem to have, but it's still a problem.