you don't get promoted by working on old and boring projects. everyone fight to get into the new sexy rewrite of something that is already somewhat successful. yeah they can screw up and kill features, but users will continue to use ensuring your promotions.
in a huge corp, do not assume that just because the little support guy understand your pain, the engineers behind will move a finger.
Google is now a huge, slow corporation.
you don't get promoted by working on old and boring projects. everyone fight to get into the new sexy rewrite of something that is already somewhat successful. yeah they can screw up and kill features, but users will continue to use ensuring your promotions.
in a huge corp, do not assume that just because the little support guy understand your pain, the engineers behind will move a finger.