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Comment by icc97

I love this post - it gets across a fundamental concept that pretty much anyone can understand, which is non-obvious.

What I love, that other's here seem to grumble about, is that he's not using any specific terminolgy. He doesn't mention 'churn', he doesn't mention 'geometric' series, he only has one '=' in the whole text.

You can print out this article (ignoring the python bit) take this down to your local baker/cafe/<insert non-tech business owner> that's full of stupid marketing billboards but sucks at customer service and show it to them. There's a good chance they'll understand.

Frankly I liked it because I could easily follow his logic without slowing my reading. There was parity between my understanding speed vs my reading speed.

Plus no-one here seems to be grumbling that he's wrong, just that they can say it in a different way.

parent icc97 9 years ago

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