Why are you tying customer service to quality of goods? If you don't like their quality of goods that is a fine reason to not buy from them, but I don't see anything in your argument disputing their customer service (the only part you quoted). If you receive a counterfeit item from Amazon (in my experience), they will 100% refund you the money instantly with almost no questions asked. They have also been refunding nexus 5x phones that die out of warranty (bootloop problem).
> Their one and only goal for the last 23 years has been to increase revenue, no matter the cost.
How can that be remotely true? Amazon has spent millions on R&D for the future, not for the current.
> Their one and only goal for the last 23 years has been to increase revenue, no matter the cost.
How can that be remotely true? Amazon has spent millions on R&D for the future, not for the current.