I am repulsed by Uber's culture (and have stopped using them since the Susan Fowler story), but I don't think "zero tolerance" is the answer. "Zero tolerance" is basically committing to overreacting. It leads to absurd outcomes like students being suspending for having "weapons" like nail clippers and rubber bands, or "drugs" like cough drops or mouthwash: https://en.wikipedia.org/wiki/Zero_tolerance_(schools)#Criti...
Just because Uber is under-reacting now doesn't mean that "zero tolerance" is the answer. Incidents should be dealt with in a proportionate way.
Just because Uber is under-reacting now doesn't mean that "zero tolerance" is the answer. Incidents should be dealt with in a proportionate way.