Comment by shapov

  I don't use Uber over taxis simply because I can get the exact same service from a taxi

That's just not true.

Just off the top of my head:

* 3-4 clicks and I have an Uber on its way vs. Having to talk to a dispatcher. Time saved.

* I know ahead of time how much the fair will be vs. at the end of the ride.

* I simply get out of the car once I reach my destination. I don't have to deal with paying, calculating tip, etc...

* Uber cars tend to be newer and in much better condition.

Now, I am not advocating for Uber, but lets not kid ourselves that the two experiences are even comparable from the customer's point of view.