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Comment by corysama

I don't remember where I read this, but it stuck with me:

A bag of coffee beans from the grocery might cost you 10c a cup. That's a Product.

A cup of coffee at a greasy spoon diner might cost you $1. That's a Service.

A latte at a fancy cafe might cost you $4. That's because you are paying for the whole Experience of the fancy cafe.

So, what comes after SAS? SAE.

parent corysama 9 years ago

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