Comment by jhall1468

> Google customers are businesses; end users (who CAN switch easily) are the product.

I am a Google customer. They provide me with a product (Google) which I pay for by allowing Google to display advertisements on the results.

A business is also a Google customer. They pay Google to display ads to a visitors to the website.

But that distinction is moot anyway. Businesses aren't covered by consumer protections because they aren't "consumers".